The Bunker Blog

Loss Prevention Is Not Sales Prevention

Browsing Posts tagged violent shoplifters

Knoxville Police are reporting that shoplifting incidents are up 14% over 2007, according to this report. Not surprising, as I have reported throughout this year about city after city experiencing similar increases in the shoplifting rate. 

We have also examined the causes in several earlier articles, to include the economy, low risk/high profit, and simple greed. 

I firmly believe that awareness, and educating retailers about how to deter theft, is the key to turn this trend around. News reports like the one referenced here are a good way to get the word out to the public that the rate of theft is increasing. They reach the retailers so they can be aware of the problem and be more diligent in their efforts. They reach the customers, who then understand why certain security measures are in place, like locked fixtures, etc. They also reach the shoplifters, who are sent the message, “We are watching for you.” 

Shoplifters are also aware of most companies’ policies in regard to the “hands off” rule. They know that no major retailer wants to be in the news because an employee, a customer, or a shoplifter was injured in their store. They also don’t want to be sued. Shoplifters are very aware of this. 

Most people who don’t work in the loss prevention field don’t realize that every single apprehension is a confrontation, and therefore has the potential to turn violent. It is true that 85% or more of shoplifters apprehended comply very easily, without a fight. However, the loss prevention agent never knows when he or she will face down the guy who has a long criminal record, and outstanding warrants. He won’t go down without a fight.

The National Association of Private Officers has reported that, in September alone, 12 Private Security Officers were killed while on duty. Although the report doesn’t specify how many were loss prevention agents, they do include loss prevention in their statistics. 

It’s a very dangerous business we are in, folks; and as the rate of shoplifting incidents increases, so will the risk of violence perpetrated by the shoplifters. Desperate people do desperate things. Be safe out there.

Popularity: 9% [?]

Here is another example of a desperate shoplifter who resorted to violence in an attempt to escape. Any one who thinks that the loss prevention profession is not dangerous is wrong.

These kinds of incidents happen everyday. If you were to read the posts on PrivateOfficer.com, you would see that Loss Prevention and Security Specialists are injured almost on a daily basis by criminals. This is why training is so important.

Even the most well-trained officer or agent can get hurt, though. When a shoplifter becomes violent, chaos usually erupts. Everyone would agree that a non-violent solution is best, but shoplifters don’t always cooperate, and sometimes become violent no matter what the loss prevention officers do to diffuse the situation. That is when the LP or Security Officer must rely on his training to get him through the situation as safely as possible.

I just hope that the courts make an example of this shoplifter, and that the officers who were injured get well soon.

Around 1:00 p.m., shoplifting suspect David Barnes was seen stealing items off store shelves inside the Wal-Mart at 715 East 78th Street and stuffing them inside a backpack. When he headed for the door, a loss prevention officer stopped him. Barnes then took out a four-inch blade and stabbed the employee.
When a second loss prevention officer stepped in to help, Barnes stabbed him in the leg. A Wal-Mart employee said she held one of the bleeding employees until help arrived. The officers were treated for their injuries at the scene.

MySpace.com: Read Bulletin

Technorati Tags: ,,,,,,

Popularity: 14% [?]

Powered by WordPress Web Design by SRS Solutions © 2010 The Bunker Blog Design by SRS Solutions

Powered by eShop v.5

Switch to our mobile site