The Bunker Blog

Loss Prevention Is Not Sales Prevention

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Keeping It REAL

February 25th, 2008 · No Comments

For the past couple of weeks, I’ve been doing a lot of traveling. From routine visits to formal meetings to investigations, I’ve been putting on the miles. This “off-time” from keeping up with this blog gave me the opportunity to think about and identify my goal for this site. I want to approach it the same way I approach my training. I want to keep it REAL.

Relavant: I want to speak to my audience, not in LP terminology, but in real dollars and sense. I want my content to be relevant to their situation. That’s tough when you are just learning who your audience is, but by producing what I hope is quality content that is easily understood and applied in practice, I want to keep the blog relevant to all who read it.

Educational: One of my main goals is that my readers learn something new every time they visit. My goal is to help retailers save money and add to their profit line by reducing losses through shrink. Education is awareness. Awareness is the first line of defense against shrink.

Attitude: I like to add a little of my own attitude to my posts. That is why I post commentaries on current news articles that are related to shoplifting, employee theft, and shrink reduction principles in general. I always like to make sure a little bit of me comes out in every post. I also believe it is important to have the attitude of a winner if you expect to win.

Long Lasting: Although some of the articles posted here are very temporary in that they deal with current events and news related to theft, I do make every attempt to make each and every article memorable. I try to add my own experiences, successes and failures, to the mix so that the point made is memorable to the reader. I have posts from very early on that are still regularly visited, read, and commented on. That, I believe, counts as long-lasting content. As technology, trends, and programs change, so will this blog, but the core principles will remain.

So, my goal for my little piece of blogosphere real estate is to just always keep it REAL. If I can accomplish that, I can build on it to make the site a success.

So, what do you think? Is this blog REAL to you?

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Employee Theft And Shoplifting Not Exclusive To Poor Folks

February 18th, 2008 · 1 Comment

I passed on a commentary about actress Bai Ling. I just felt that there were plenty of stories and opinions out there on this story. Then I found this story about a former bank vice president who embezzled over $500k from 2 banks of which he was an officer over a period of 5 years.

Michael Dean Miller pulled down a salary between $87,000.00 and $100,000.00 per year during this time, and yet he was stealing money by depositing internal bank funds into his own accounts.

As I have said before, theft is not about need, it’s about greed.

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How Would You Respond?

February 10th, 2008 · 1 Comment

I wasn’t sure if I should even respond to this comment left by a reader recently. But I did. Shame on me if I let my emotions get away with me for a minute, but I’m not sorry. You can find the original post here.

Here’s the comment:

mik // Feb 10, 2008 at 3:43 pm

sounds like you think you’re somehow above these people because you wouldn’t do that. do you know everything about their situation? you would do exactly the same in their position, I can assure you. I have seen people do things they would never have even considered when circumstances turn against them. And almost always the cause is laws which are designed to protect people who have enough money to not worry about such trivial matters as whats right and wrong, but punish those who do not have the resources to comply.

And here is my reply:

Thanks for the comment, mik.
Let me respond by saying you make some assumptions about me which are false. First, I have been at the bottom, and I never resorted to theft as a means to get by. Second, I have 2 kids, and they are the most important people in my life. I would never, ever, put them in harm’s way like this. No matter the circumstances, I wouldn’t risk the safety or wellbeing of my kids. Even if I did feel like stealing was the only way to survive, I would NOT expose my kids to it, and I would NEVER leave one of them behind just to save myself.
Finally, my experience tells me that 99% of the time, it is not necessity that drives thieves to steal, but greed. So I may not know everything about their situation, but the statistics are in my favor. They were probably stealing because they thought the reward outweighed the consequence.

Anybody want to weigh in?

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When You’re Wanted For A Multi-Million Dollar Insurance Fraud Scheme, Don’t Go Shoplifting!

February 9th, 2008 · 1 Comment

Here is a news story from Muncie, IN, where a woman wanted for two felonies that involved burning down houses in order to collect on the insurance was caught shoplifting at Walmart.

Walmart loss prevention stopped her for shoplifting, and when the cops arrived, they recognized her from a “Wanted” poster. She also had some drugs in her possession, which is probably the excuse she’ll give the court. The drugs made her do it.

Loss Prevention agents make apprehensions every day. They catch every kind of person you can imagine; from the homeless to the very successful business person. Every once in a while, they even help police by stopping a wanted felon, even if they don’t know it at the time.

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16 Year Employee - $350,000.00 Embezzlement!

February 5th, 2008 · No Comments

AND, she began stealing soon after being hired, according to police! Here is a story out of Eugene, OR, where a trusted employee began stealing from her employer shortly after being hired, and continued to steal for 16 years before being caught. How was she caught? The employer didn’t have enough money to pay into an employee retirement account.

So, when are crimes like these most likely? The answer may shock you, but it is very often the trusted employee, the one that nobody would suspect, who steals, and steals the most.

Case in point: Several years ago, I had a case where an elderly employee, who had been with the company for many years, admitted to me that she had taken several thousand dollars in cash from our employer by processing fraudulent transactions. She was like a mother to most of the employees. Even the LP team thought very highly of her, and trusted her more than any other employee.

When I informed the store manager of the situation, she flat out called me a liar, and demanded proof. When I showed her the statement and video, the store manager cried.

The moral of this story is that anyone, and I do mean anyone, can steal from your business under the right conditions, and if the opportunity is there. If the reward outweighs the perceived consequence, and there is no process in place to review and audit the employees’ work, you are wide open to theft.

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