Comments for The Bunker Blog http://joesbunker.net/blog Loss Prevention Is Not Sales Prevention Tue, 09 Mar 2010 02:06:16 +0000 http://wordpress.org/?v=2.9.1 hourly 1 Comment on Dangers Of The Job (Loss Prevention’s Inherent Dangers) by Joe http://joesbunker.net/blog/2010/01/06/dangers-of-the-job-loss-preventions-inherent-dangers/comment-page-1/#comment-8271 Joe Tue, 09 Mar 2010 02:06:16 +0000 http://joesbunker.net/blog/2010/01/06/dangers-of-the-job-loss-preventions-inherent-dangers/#comment-8271 Thanks for the comment. In my opinion, if someone steals from our company, they steal from all the employees. Loss Prevention is charged with protecting the assets by educating, building awareness and commitment, and resolving loss issues, including theft. So, yeah, we tend to take it personally. At the same time, we need to be extra careful, because the bad guys are using less restraint, while we are forced to use more. Be safe out there. -Joe Thanks for the comment. In my opinion, if someone steals from our company, they steal from all the employees. Loss Prevention is charged with protecting the assets by educating, building awareness and commitment, and resolving loss issues, including theft. So, yeah, we tend to take it personally. At the same time, we need to be extra careful, because the bad guys are using less restraint, while we are forced to use more. Be safe out there.

-Joe

]]> Comment on Dangers Of The Job (Loss Prevention’s Inherent Dangers) by Jrsygrl http://joesbunker.net/blog/2010/01/06/dangers-of-the-job-loss-preventions-inherent-dangers/comment-page-1/#comment-8270 Jrsygrl Tue, 09 Mar 2010 01:52:26 +0000 http://joesbunker.net/blog/2010/01/06/dangers-of-the-job-loss-preventions-inherent-dangers/#comment-8270 Are we supposed to go by the motto "You steal from my company, you are stealing from me?" I was just wondering if LP people still think that way, or if I am the only one still left? Are we supposed to go by the motto “You steal from my company, you are stealing from me?” I was just wondering if LP people still think that way, or if I am the only one still left?

]]> Comment on What Are The Qualifications For A Loss Prevention Officer? by Steve Degener http://joesbunker.net/blog/2008/08/24/what-are-the-qualifications-for-a-loss-prevention-officer/comment-page-1/#comment-7882 Steve Degener Mon, 22 Feb 2010 01:23:17 +0000 http://joesbunker.net/blog/?p=111#comment-7882 Your comments about lack of training material is very accurate. I have developed an on line training program for the entry level position in LP, LP Detective. It goes live 2/23/10. Enjoy !!!!! Your comments about lack of training material is very accurate. I have developed an on line training program for the entry level position in LP, LP Detective. It goes live 2/23/10. Enjoy !!!!!

]]> Comment on VA Couple CLAIMS To Have Stolen $230,000.00 From Area Retailers by Joe http://joesbunker.net/blog/2010/01/07/va-couple-claims-to-have-stolen-230000-00-from-area-retailers/comment-page-1/#comment-7861 Joe Sun, 21 Feb 2010 05:32:59 +0000 http://joesbunker.net/blog/2010/01/07/va-couple-claims-to-have-stolen-230000-00-from-area-retailers/#comment-7861 Brittany, Feel free to contact me privately about this if you want. Just click the Contact Me link at the top of the page. Brittany,

Feel free to contact me privately about this if you want. Just click the Contact Me link at the top of the page.

]]> Comment on An Interview With Barry McDonnell Of LP Community by Joe http://joesbunker.net/blog/2008/09/14/an-interview-with-barry-mcdonnell-of-lp-community/comment-page-1/#comment-7860 Joe Sun, 21 Feb 2010 05:28:05 +0000 http://joesbunker.net/blog/?p=168#comment-7860 Phillip, Thanks for your comment. I do appreciate your insight. I have to tell you that, based on my experience in over 14 years of Loss Prevention, I fear you may be right about the odds. I have caught some of those store managers taking merchandise to the tune of the hundreds of thousands. I have apprehended employees stealing tens of thousands of dollars worth of merchandise, just to hawk it on eBay or some other online trade site. But, we LP are a proud bunch, and we are determined and driven. I have never met an LP pro who didn't love a challenge. So, if you're right, and we're only catching 1 percent, then we need to challenge ourselves to make it 2% this year, and 3% the next. We may be outnumbered and out gunned, but I doubt we're outsmarted. And the enemy are not the only ones who communicate and take notes and plan. The LP network of today is much different than it was 10 years ago. The problem of employee theft is a growing problem, even though most retailers report a drop in internal cases last year. (I believe this is partly due to reduced LP staff and focus, and partly due to the thieves being more careful). It is definitely a HUGE problem, bigger than any other factor in shrink, I believe. In God we trust, everyone else, we watch like a hawk ;-) Phillip,
Thanks for your comment. I do appreciate your insight. I have to tell you that, based on my experience in over 14 years of Loss Prevention, I fear you may be right about the odds. I have caught some of those store managers taking merchandise to the tune of the hundreds of thousands. I have apprehended employees stealing tens of thousands of dollars worth of merchandise, just to hawk it on eBay or some other online trade site.
But, we LP are a proud bunch, and we are determined and driven. I have never met an LP pro who didn’t love a challenge. So, if you’re right, and we’re only catching 1 percent, then we need to challenge ourselves to make it 2% this year, and 3% the next. We may be outnumbered and out gunned, but I doubt we’re outsmarted. And the enemy are not the only ones who communicate and take notes and plan. The LP network of today is much different than it was 10 years ago. The problem of employee theft is a growing problem, even though most retailers report a drop in internal cases last year. (I believe this is partly due to reduced LP staff and focus, and partly due to the thieves being more careful). It is definitely a HUGE problem, bigger than any other factor in shrink, I believe.
In God we trust, everyone else, we watch like a hawk ;-)

]]> Comment on An Interview With Barry McDonnell Of LP Community by Phillip Wilson http://joesbunker.net/blog/2008/09/14/an-interview-with-barry-mcdonnell-of-lp-community/comment-page-1/#comment-7855 Phillip Wilson Sun, 21 Feb 2010 04:59:56 +0000 http://joesbunker.net/blog/?p=168#comment-7855 Joe, bless your heart, based on your viewpoint, you have little idea what you are up against. I applaud your attention to your job. I back your apprehensions. I am enthused about your enthusiasm, but I gather you are not completely aware of the magnitude of the problem. I was an operations manager for a distribution center for M. Wards some years ago, and the employees literally stole us out of existence. To be sure, we had some inept management near the top in a decision-making role, but the single biggest cause of Ward's failure was employee theft. They were stealing by the truckload no joke, and Ward's position was to terminate and not demand restituiton for fear of a suit. The word got around quickly. Theft at the store level was bad, up to and including store managers in cahoots with the receiving department, but the level of shrink at the DC level was shocking, and the brass in Chi-town did not believe it was happening to the point of ignoring it completely, chalking the loss to customers and bad receiving processes; they thought the inventory must be in there somewhere. We even had delivery managers doubling the deliveries, and had been for years. We had customer service secretaries stealing satellite reciever cards and hacking them to sell. We had LP managers getting houses full of furniture and appliances to overlook a few missing pieces. We had warehouse employees stuffing mattresses full of electronics and setting them out to deliver.. to their friends houses. God help you man, the problem is COMPLETELY out of control. The vast majority of your employees are thieves, and some make a better living stealing from you than working for you. There are 3, maybe 4, of you and there are dozens of employees. They know where you are via cellphone and floorphone and hand signal ALL the time. All the best, my friend. You will catch maybe, maybe, 1 percent of what goes out the back door, out the front door in purses, underwear, bras, and with a receipt that was never tendered. You will deliver dozens of bricks in a box, while the TV went home with the delivery manager. You will have customer service reps take dozens of returns of bricks in a box and refund a 2000 dollar computer. There is no end to it, and you are outgunned, outmanned and outfoxed. They are so far ahead of you it is difficult to understand how far behind you are. They will even steal from each other, and it is sad commentary on how humans really are when they know no one is watching. Joe, bless your heart, based on your viewpoint, you have little idea what you are up against. I applaud your attention to your job. I back your apprehensions. I am enthused about your enthusiasm, but I gather you are not completely aware of the magnitude of the problem.
I was an operations manager for a distribution center for M. Wards some years ago, and the employees literally stole us out of existence. To be sure, we had some inept management near the top in a decision-making role, but the single biggest cause of Ward’s failure was employee theft. They were stealing by the truckload no joke, and Ward’s position was to terminate and not demand restituiton for fear of a suit. The word got around quickly.
Theft at the store level was bad, up to and including store managers in cahoots with the receiving department, but the level of shrink at the DC level was shocking, and the brass in Chi-town did not believe it was happening to the point of ignoring it completely, chalking the loss to customers and bad receiving processes; they thought the inventory must be in there somewhere. We even had delivery managers doubling the deliveries, and had been for years. We had customer service secretaries stealing satellite reciever cards and hacking them to sell. We had LP managers getting houses full of furniture and appliances to overlook a few missing pieces. We had warehouse employees stuffing mattresses full of electronics and setting them out to deliver.. to their friends houses.
God help you man, the problem is COMPLETELY out of control. The vast majority of your employees are thieves, and some make a better living stealing from you than working for you. There are 3, maybe 4, of you and there are dozens of employees. They know where you are via cellphone and floorphone and hand signal ALL the time.

All the best, my friend. You will catch maybe, maybe, 1 percent of what goes out the back door, out the front door in purses, underwear, bras, and with a receipt that was never tendered. You will deliver dozens of bricks in a box, while the TV went home with the delivery manager. You will have customer service reps take dozens of returns of bricks in a box and refund a 2000 dollar computer. There is no end to it, and you are outgunned, outmanned and outfoxed. They are so far ahead of you it is difficult to understand how far behind you are. They will even steal from each other, and it is sad commentary on how humans really are when they know no one is watching.

]]> Comment on VA Couple CLAIMS To Have Stolen $230,000.00 From Area Retailers by brittany strausbaugh http://joesbunker.net/blog/2010/01/07/va-couple-claims-to-have-stolen-230000-00-from-area-retailers/comment-page-1/#comment-7712 brittany strausbaugh Mon, 15 Feb 2010 20:23:35 +0000 http://joesbunker.net/blog/2010/01/07/va-couple-claims-to-have-stolen-230000-00-from-area-retailers/#comment-7712 THIS IS FALSE INFO! AND ME AND JUSTIN ARE NOT A COUPLE HE IS GAY U DUM PEOPLE. SO THE HEADING NEEDS TO BE FIXED. AND I HAD NOTHING TO DO WITH HIS STEALING SPREES. STAY OUT OF MY LIFE TILL IM PROVEN GILTY AND IM NOT. THIS IS FALSE INFO! AND ME AND JUSTIN ARE NOT A COUPLE HE IS GAY U DUM PEOPLE. SO THE HEADING NEEDS TO BE FIXED. AND I HAD NOTHING TO DO WITH HIS STEALING SPREES. STAY OUT OF MY LIFE TILL IM PROVEN GILTY AND IM NOT.

]]> Comment on Washington Man Uses Baby Stroller, Complete With Baby, To Steal Beer. by Awesome Guide to Syracuse Area Restaurants – Coleman Florist Inc … | CGI WebDev Insider http://joesbunker.net/blog/2010/02/01/washington-man-uses-baby-stroller-complete-with-baby-to-steal-beer/comment-page-1/#comment-7327 Awesome Guide to Syracuse Area Restaurants – Coleman Florist Inc … | CGI WebDev Insider Thu, 04 Feb 2010 07:08:07 +0000 http://joesbunker.net/blog/2010/02/01/washington-man-uses-baby-stroller-complete-with-baby-to-steal-beer/#comment-7327 [...] Washington Man Uses Baby Stroller, Complete With Baby, To Steal … [...] [...] Washington Man Uses Baby Stroller, Complete With Baby, To Steal … [...]

]]> Comment on Multi-State Theft Ring Busted With 3 Year Old Child by Robert Shumake http://joesbunker.net/blog/2008/10/15/multi-state-theft-ring-busted-with-3-year-old-child/comment-page-1/#comment-7253 Robert Shumake Wed, 03 Feb 2010 03:26:34 +0000 http://joesbunker.net/blog/?p=224#comment-7253 what a great site and informative posts, I will add a backlink and bookmark your site. Keep up the good work! -<a href="http://localism.com/blog/mi/detroit/posts/1004253/Robert-Shumake-is-Interviewed">Robert Shumake</a> what a great site and informative posts, I will add a backlink and bookmark your site. Keep up the good work!

-Robert Shumake

]]> Comment on Dangers Of The Job (Loss Prevention’s Inherent Dangers) by More Loss Prevention Professionals Injured By Shoplifters | The Bunker Blog http://joesbunker.net/blog/2010/01/06/dangers-of-the-job-loss-preventions-inherent-dangers/comment-page-1/#comment-7233 More Loss Prevention Professionals Injured By Shoplifters | The Bunker Blog Tue, 02 Feb 2010 19:39:14 +0000 http://joesbunker.net/blog/2010/01/06/dangers-of-the-job-loss-preventions-inherent-dangers/#comment-7233 [...] couple of weeks ago, we did a short article about the dangers of working in loss prevention. In that article, I noted several recent incidents of violence against LP personnel by shoplifters. [...] [...] couple of weeks ago, we did a short article about the dangers of working in loss prevention. In that article, I noted several recent incidents of violence against LP personnel by shoplifters. [...]

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