My good friend Rick McCann at PrivateOfficer.com sent me an email today about this story. Apparently, Rozita Davani, Regional LP Director for Nordstrom’s in King Of Prussia, PA, was operating an organized retail theft ring, using loss prevention agents to steal merchandise. As of today, police had arrested Davani and 5 other suspects in this case, and one is still being sought.
According to Police, Davani was the ring leader of a ring of thieves made up of loss prevention employees who would steal items from the store’s mail room, then give the items to relatives, who would return the items for cash or store credits. Police recovered $25,000.00 in stolen designer clothing from a car and from Davani’s home.
That brings me to a question: How does a retailer protect against these kinds of attacks? I mean, when the regional LP director is directly involved, and using current and former LP agents to steal merchandise, who is watching the store?
I have to think that a good awareness program would go a long way toward stopping these types of theft, but I have to tell you, I’m not sure how a retailer would prevent this type of crime. This is a tough situation for any retailer to be in. I have to wonder if there were any indicators, whether personal or at work, that these employees may have been on the take. Loss Prevention is, and should be, in a position of trust. When this trust is betrayed, it affects us all.
Anybody want to comment on this one?
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