A store clerk from Grover remains in critical condition after she was flung off the hood of a car while trying to stop shoplifters on Christmas Eve.

The first question that comes to mind is, "Why was she on the hood of a car?"

Still, our prayers go out to Cheryl Greene and her family who, because of a senseless crime, are having a less-than-happy holiday. Get Well, Cheryl.

That being said, this is an unfortunate example of what can happen when untrained employees try to act as store security or loss prevention. The first rule should always be safety, and no amount of merchandise is worth what Cheryl Greene and her family are enduring right now.

When faced with jail, some shoplifters will panic, and then things get very dangerous. This is true for everyone involved, and for innocent bystanders. I’ve had my share of bumps, bruises, cuts, and close calls over the years; and I can tell you that no shoplifter is worth my safety or the safety of my colleagues or those bystanders who may get injured in an altercation.

Anytime a shoplifter is stopped it is chaos. It is up to the loss prevention professional to make sure it is controlled chaos.

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